Support – Earnway

Support

Earnway.io Frequently Asked Questions (FAQ)

Platform Basics

Q1: What is Earnway.io?

A: Earnway.io is an innovative platform that integrates advertising promotion, points rewards, AI-driven task allocation, and investment cycles. We help blockchain startups promote their projects, and help users earn points by completing project tasks, with the option to convert these points into fiat currency.

Q2: How does Earnway.io work?

A: The platform uses an AI smart matching system to recommend high-reward tasks to the most suitable users, maximizing task completion efficiency and user earnings. Project owners place ads on the platform, attracting members through ad networks, social media, and referrals to participate in airdrop tasks and earn points. Earnway.io issues project point buyback commitment coupons, and users can exchange their earned platform points for cash or use them to purchase additional ads. The platform repurchases project points to pay project owners for the traffic provided. Cross-registration and user referrals drive platform traffic growth, which fuels further monetization and creates a sustainable ecosystem.

Task Members

Q3: How can I register as a task member?

A: Please read and agree to our [Privacy Policy] and [Member Code of Conduct] on the homepage. Then click “Register Now” and sign up with your email or social account to complete registration and verification.

Q4: What preparation is needed after registration?

A: To ensure accurate task assignment based on your capabilities, and to minimize withdrawal costs, please carefully read the “Membership Registration Process & Mandatory Tasks” document and submit the required information.

Q5: How many tasks can I complete each day?

A: The system allocates tasks based on your membership level and task completion history. Basic members receive 5 exclusive tasks daily, while advanced members can receive up to 20 exclusive tasks per day. In addition, there are unlimited public tasks that members can complete based on their ability.

Q6: What happens if I fail to complete a task or submit it incorrectly?

A: If an error occurs, the system will grant one chance to correct it. Repeated violations or malicious submissions may result in account suspension or point reset.

Q7: How long does it take for points to arrive?

A: Points are generally credited within 24 hours after task approval. Special or large-value tasks may require up to 48 hours for manual review.

Points & Withdrawals

Q8: How do I convert points and withdraw funds?

A: The platform’s point exchange cutoff date is the 28th of each month. Withdrawals are processed within two business days after this date. The minimum withdrawal amount is 10,000 points (equivalent to $100 USD). After logging in, go to the [Points Exchange] page, select the withdrawal method (USDT / bank transfer), enter the withdrawal amount and account details, and submit your request.

Q9: What is the minimum withdrawal amount?

A: The minimum withdrawal is 10,000 points (equivalent to $100 USD).

Q10: What are the withdrawal fees?

A: Fees vary by withdrawal method:

USDT: 1%
Transfers to bank accounts recommended by the platform: 1.5%
Other bank accounts: 6%

Q11: What if my withdrawal doesn’t arrive?

A: First, please check that your account information is correct. If the funds do not arrive within 3 business days, contact our online customer service or submit a support ticket. Our team will assist you within 24 hours.

For Advertisers

Q12: How can I place ads on Earnway.io?

A: Please register for an advertiser account. Go to [Create Ad], select the ad type, upload creatives, set the budget and points reward rate. Ads will go live within 24 hours after submission.

Q13: How is advertising cost calculated?

A: The platform uses a pay-per-click plus points consumption model. Your allocated points are consumed as users complete assigned tasks.

Q14: What if my ads are not performing well?

A: We offer advertising optimization services. You can apply for AI-based audience optimization or upgrade to premium ad placements for higher exposure and conversion.

For Investors & Partners

Q15: What cooperative projects does the platform offer?

A: Based on user-submitted questionnaires and qualifications, the platform reviews and approves cooperative projects. The platform leases and manages servers for users, who remotely operate monetized accounts on the following social media platforms:

Facebook, Instagram, Twitter, Snapchat, TikTok, YouTube, Twitch, Bilibili, LinkedIn, WhatsApp, Telegram, WeChat, Line, Reddit, Pinterest, Quora, Zhihu

The platform provides initial paid SEO services and advertising to help users acquire followers. Users are responsible for content operation. All hosting, SEO, and advertising expenses are borne by the platform. Revenue sharing is implemented according to the agreement signed between both parties. If performance targets are not met within three months or accounts are banned due to violations, the cooperation will be terminated.

Technology & Security

Q16: How can I protect my account from hacking?

A: Please enable two-factor authentication (2FA), use a strong password, and avoid logging in on unsafe devices. If any abnormal activity is detected, immediately contact customer service to freeze your account.

Q17: Is the platform open-source? Is the code secure?

A: The platform’s core algorithms are not open-source, but all code is regularly audited by third-party security firms (such as CertiK or SlowMist), with public security reports to ensure there are no backdoors.

Q18: I’m a beginner with no technical skills — can I still earn money?

A: Absolutely! Our platform features an online learning center full of practical tutorials and earning strategies. As long as you invest time and effort, you’ll find ways to make money easily. Believe in yourself!